Mike Brachten.
Utrecht University

Impact of AI Personalization on Email Clicks and Conversions

Insights from a Real-World AI-Personalized Phishing Simulation

This research investigates how AI personalization in email influences user engagement in terms of link clicks and password entries within a large-scale phishing simulation. Emails were personalized using occupational data with AI and contained a link leading to a fake company login page, where passwords were collected.

Cover of the AI email personalization research by Mike Brachten
Mike Brachten · 2025