Publications.

Research and articles on AI, automation, and the interaction between people and technology.

Publication collection

6 publications

Have a messy problem? Let’s figure it out.

Tell me where you’re stuck. You don’t need to know the solution yet. We start with what’s happening and what needs to improve.

What happens next.

  1. You describe the problem. You don’t need to know the solution.
  2. I ask questions. Sometimes uncomfortable, always useful.
  3. We test the smallest solution that could make a difference.
  4. We build, put it to use and improve based on what we learn.